Forum Replies Created
9 February 2022 at 18:02 in reply to: Update not working #34691
Ok, I could not find any of your public IP addresses in our block list but I did the requests from your site admin in our logs. They all received a 200 (OK) status response which does not explain the “Service Unavailable or Too many request” your are getting from your admin… In short: I cannot explain the error :/
Please download the latest version from your account page https://premium.status301.com/account/ (Downloads tab) and install that zip through the admin Plugins > Add new > Upload as a new plugin. You’ll get the choice to update the existing but older version, answer Yes 🙂
Our apologies for the inconvenience. Please let us know if this happens again at the next update!9 February 2022 at 12:36 in reply to: Update not working #34680
Hi, is this when trying to update from within your site admin? If so, can you share the domaine name or the IP address so I can verify it in the block list?9 February 2022 at 11:43 in reply to: “Keywords” and “stock tickers” do not work #34677
And which post types are you including in the news sitemap?9 February 2022 at 11:38 in reply to: “Keywords” and “stock tickers” do not work #34676
Hi, is do you have both plugins (free and pro) at their latest version?14 December 2021 at 11:58 in reply to: Google News Don’t show keywords field #33742
Thank you for your feedback! The fix will make it into the next release 🙂13 December 2021 at 16:14 in reply to: Google News Don’t show keywords field #33729
You should also be able to simply download the beta-4 version from https://premium.status301.com/account/ then use the zip to install as a new plugin (which will upgrade the installed version)13 December 2021 at 15:38 in reply to: Google News Don’t show keywords field #33727
OK, there is a new beta version available now that should fix the issue. To get the beta release, follow these steps:
1. Go to Settings > Google News and then open the License tab, you should see the option “Get updates for pre-release versions of Google News Advanced.”
2. Activate that option and then Save Changes.
3. Go to Dashboard > Updates and see if the new version 1.3.2-beta-4 is available there. You may need to click “Check again.”
4. Update to the new beta-4 version.
Please let me know 🙂
PS: after updating to the beta version and everything is working okay, you can disable the pre-release option on the License tab again. The beta version will remain installed but will get updated once the new stable version is released.13 December 2021 at 13:36 in reply to: Google News Don’t show keywords field #33721
Update: I was able to reproduce the issue with Web Stories. We’ll work on a fix and I’ll let you know ASAP 🙂13 December 2021 at 13:14 in reply to: Google News Don’t show keywords field #33716
Ok, right. So the Story post type is a custom post type. This would explain “Keywords” being the only available option for Keywords, not Categories or Tags. But it does not explain the issue that Keywords tab does not appear on the post edit screen.
Are you saying the Keywords section appears on the Story edit screen but not on Posts?
Are you using https://wordpress.org/plugins/web-stories/ for these stories?12 December 2021 at 13:31 in reply to: Google News Don’t show keywords field #33699
Quick update: I tested the free Astra theme but was not able to reproduce the issue. So it might be the Pro version, or another plugin.
To make sure it is not a lingering old setting, please go to Settings > Google News and re-save the options on the General tab. Then check the Advanced tab again.12 December 2021 at 13:11 in reply to: Google News Don’t show keywords field #33697
Strange indeed. I wonder if it is the Astra Pro theme… I’ll try to test with he free Astra theme first and will let you know.
Are you using any plugins that manage custom post types or custom fields like AFC or Custom Post Type UI?10 December 2021 at 18:08 in reply to: Google News Don’t show keywords field #33677
Hi, are you using a custom post type or pages for your news posts by any chance? In that case the option will only show “Keywords” because the other taxonomies (Tags and Categories) are not available in all selected post types.
But a “Keywords” section should appear on the right side of the edit screen, normally below the “Permalink” section…
If not, please let me know which custom post type (or plugin) you are using for your news posts.10 October 2021 at 20:49 in reply to: Google News Advanced 1.2 slows down site #33076
Hi Pål Johan & Armando, can I send a modified plugin zip for you to test?10 October 2021 at 00:19 in reply to: Google News Advanced 1.2 slows down site #33075
Indeed the distance should not be a problem.
The weird thing is that this call to our server (checking for updates) should only happen during the wp_version_check cron job for privileged users. And so it should not be able to slow down your normal admin responses at all, just like any other plugin or core update verification or auto-updates.
The DOING_CRON constant needs to be set to true for the update check to happen during normal admin browsing… IS anything other than WordPress core defining the DOING_CRON constant? Do you have some plugin running that interferes with WP_Cron maybe?
And even then, the license is only checked (the EDD_SL_License->check() in your log) once per week, and the response is then stored as transient data. Do you have a plugin that deletes transient data that has not expired yet?
So in short, two mysteries here that I cannot imagine happening on a normal WordPress installation:
1. Why would the update check happen during normal admin browsing? It should only run when DOING_CRON is true.
2. Why would the license check run more often than once a week? It should store the license status as a transient in the database.
I’ll be searching further…8 October 2021 at 22:54 in reply to: Google News Advanced 1.2 slows down site #33067
Hi Armando, thank you for reporting. Is that with the latest version of the plugin?
We’re still trying to figure this out as we’ve not been able to identify the cause yet…
May I ask your website’s physical hosting country? It may be related to a large distance to our server in Europe.