I’m terribly sorry. Your post seems to have been unnoticed and unanswered for a long time. Is your issue still at hand? Please let me know if you still need help.
Generally speaking: there are auto-popup instructions in the plugin FAQ’s but I’ll be happy to give you specific instructions for your site. If so desired, please send us a link to the web site in question either in a reply or via the contact form.
Again: my sincere apologies for this oublie!