Button close

Forums Easy FancyBox Pro Button close

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This topic contains 3 replies, has 2 voices, and was last updated by  RavanH 1 year, 10 months ago.

  • Author
  • #11375

    Marc EREMUS


    I have got a problem to show the button close image.

    The images is appear on the screen but I can’t close it.

  • #11377


    Hi Marc, this is usually caused by an incompatible jQuery library version. It might be your theme or another plugin that replaces the normal one that comes with WordPress on your site. Can you share a link so I can take a closer look?

    You may use the contact form if you wish to not post the address on this public forum.

  • #11387

    Marc EREMUS

    Hi Ravan,

    I sent you a message from contact form.
    Could you tell me if this problem is from jQuery version?

    Best regards,

  • #11388


    Hi Marc, sorry to say that your theme is indeed including its own jQuery version and it is incompatible with Easy FancyBox in its current state. There will be an update that includes the new fancyox3 script which is compatible with your theme but it’s not ready for release just yet.

    When is your site scheduled for production? I might be able to send you a pre-release soon…

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